Frequently Asked Questions (FAQ)

What is MSK Handicraft?

MSK Handicraft is a company that specializes in handcrafted Chandan (sandalwood) items, such as jap malas, decorative pieces, and bespoke carvings. Our mission is to preserve and celebrate India’s rich heritage through fine craftsmanship.

We have over 50 years of experience in crafting high-quality Chandan wood products, with generations of artisans dedicated to this time-honored tradition.

Yes, we ship our products globally, ensuring that our handcrafted Chandan creations reach customers around the world.

You can place an order directly on our website through our product page. Alternatively, you can contact our sales team for personalized assistance.

Yes, we use only authentic Mysore sandalwood in all our handcrafted products, ensuring natural fragrance, durability, and spiritual significance.

Absolutely! We specialize in bespoke designs. You can share your specific requirements with us, and our artisans will craft a piece tailored to your vision.

To maintain the natural aroma and quality, keep the item away from moisture and direct sunlight. You can gently wipe it with a soft cloth to remove dust.

We accept all major credit/debit cards, UPI, net banking, and international payment options. Secure checkout is provided for all transactions.

Yes, we cater to wholesale inquiries and bulk orders. Please reach out to us directly for special pricing and customization options.

Domestic orders usually take 3–7 business days, while international deliveries may take 7–14 business days, depending on the destination.

Yes, we offer returns or exchanges on damaged or defective items. Please contact us within 48 hours of delivery to initiate the process.