Returns & Exchanges Policy

At MSK Handicrafts, we value your satisfaction and strive to deliver the finest handcrafted products. Please read our policy below:

✅ Returns

• Time Frame: Within 7 days of delivery.
• Condition: Item must be unused, in original packaging.
• Non-returnable: Custom or personalized items.

🔁 Exchanges

• Damaged/Defective: Report within 48 hours with photos for free replacement.
• Wrong Item: Contact us within 48 hours for resolution.

💰 Refunds

• Refunds are processed within 7–10 business days after approval.
• Shipping charges are non-refundable unless it's our error.

📦 How to Initiate

• Email us at support@mskhandicrafts.com with your order number.
• Wait for our reply with return instructions.
• Ship the item to the address provided in our email.